Manage a student
For Institutions (Portal Admins)
Updated 28 September, 2026
2 min read
View a student's progress and subscription, edit their details, change course or password, control app login, assign a teacher or remove them.
Find the student
Go to Students. The list shows each student's Subscription, Country / Target and Status (Active or Inactive). Click View Details.
The student's page
- Subscription: Days Remaining, Access Until and Account Status, with a Give Access button
- Target Score, Average Score, Exam Date and target scores per skill
- Skills Performance, Skills Breakdown and Monthly Practice Activity
- Vocabulary: Familiar and Unfamiliar Words, Mastery, Quiz Accuracy, Typing Speed and Accuracy
- Last 7 Days Practice and their Study Plan
- Practice history: every test with its result and whether teacher feedback has been Given or is Not yet given. Click View Result to open it.
Manage menu
Click Manage to:
| Action | What it does |
|---|---|
| Edit Info | Change first name, last name, username or email |
| Allow app login | Turn mobile-app sign-in on or off for this student |
| Change Course | Move the student to another course in this portal. Their practice history stays with their account. |
| Change Password | Set a new password (at least 8 characters) and share it with the student |
| Assign Teacher | Choose which teacher(s) can review this student's reports |
| Remove from Portal | Takes them out of your portal. Their account will remain active; however, they will no longer have access to this portal. |
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