Premium content and locked items
Plans, Payments & Rewards
Updated 28 September, 2026
1 min read
Why some tests and resources show a lock, and how to unlock them.
Some practice sets, mock tests and study resources are marked Premium. Without active access they appear dimmed, with a lock and the text Unlock to see your stats.
Unlocking
- Tap or click a locked item. An upgrade prompt opens. Choose a plan to unlock everything in your course.
- Institution students: you'll see This requires an active subscription. Please contact your institution to arrange access. Ask your institution for access days.
What stays free
- Free practice resources and a limited number of AI-scored attempts
- Vocabulary, grammar and collocation lessons
- Your reports for everything you've already done
Access expired?
Items you practised before still open in Reports. Starting new premium practice needs active days again.
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