Understanding Your Transaction History

The Transaction History section in your profile is a complete ledger of all financial interactions with the platform.

What the History Shows:

• Transaction Date: When the payment was attempted.
• Package Detail: Which plan was purchased (e.g., 30 Days Unlimited).
• Amount & Currency: The final price paid in your local currency or USD.
• Status: 'Succeeded', 'Pending', or 'Failed'.
• Payment Provider: Whether Stripe or eSewa was used.

If a transaction shows as 'Succeeded' but your active days have not updated, please contact our support team with the Transaction ID for immediate resolution.